Zwift, Inc Status

All Systems Operational

Ride Operational

Events Operational

Workouts Operational

Partner Connections Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Authentication System Maintenance Apr 25, 02:00-04:15 UTC

We will be completing the upgrade of our Authentication System Servers and migrating and upgrading the Database Servers used by the Authentication System. During most of this maintenance window, the access to Zwift servers won't be possible. Users should avoid riding into that maintenance windows because besides riding alone it won't be possible to save or upload your activity while the maintenance is in progress, and existing sessions may get invalidated after the upgrade.
Posted on Apr 23, 16:51 UTC

Past Incidents

Apr 23, 2018

Authentication System Upgrade

Completed - The maintenance window was completed with no downtime. The upgrade had to be postponed.
Apr 23, 05:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 05:00 UTC

Scheduled - We will be completing the upgrade of our Authentication System Servers and migrating and upgrading the Database Servers used by the Authentication System. During most of this maintenance window, the access to Zwift servers won't be possible. Users should avoid riding into that maintenance windows because besides riding alone it won't be possible to save or upload your activity while the maintenance is in progress, and existing sessions may get invalidated after the upgrade.
Apr 20, 15:56 UTC

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

Logins Fail Intermittently

Resolved - This incident has been resolved.
Apr 17, 11:21 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 11:04 UTC

Investigating - We're looking into issues with logins failing intermittently. If you're unable to log in, wait a minute, then try again. Thanks for your understanding.
Apr 17, 10:41 UTC

Server and Database Maintenance

Completed - The maintenance window was completed.
Apr 17, 05:30 UTC

Update - Database updates are taking longer than expected. We will be extending the maintenance window for another 30 minutes until 5:30 AM UTC
Apr 17, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:00 UTC

Update - We will be upgrading just the Database portion of our Authentication System Servers. While this maintenance is in progress the access to Zwift servers won't be possible. Users should avoid riding into that maintenance windows because besides riding alone it won't be possible to save or upload your activity while the maintenance is in progress, and existing sessions may get invalidated after the upgrade.
Apr 16, 22:56 UTC

Scheduled - We will be upgrading our Authentication System Servers and migrating and upgrading the Database Servers used by the Authentication System. While this maintenance is in progress the access to Zwift servers won't be possible. Users should avoid riding into that maintenance windows because besides riding alone it won't be possible to save or upload your activity while the maintenance is in progress, and existing sessions may get invalidated after the upgrade.
Apr 11, 20:27 UTC

Authentication Servers Database Upgrade

Completed - Upgrade completed successfully
Apr 17, 01:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:15 UTC

Scheduled - We will upgrade the version of our Authentication System's Database. As we use keep a secondary database the downtime required to the database servers should be short, between 1 and 10 minutes. During this upgrade period there will be moments when login won't be possible. We advise to wait for 1 minute or 2 and try again.
Apr 16, 23:00 UTC

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

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