Zwift, Inc Status - UK/EU | GoCardless and Payment Method Updates are Unavailable

UK/EU | GoCardless and Payment Method Updates are Unavailable

Incident Report for Zwift, Inc

Resolved

This incident has been resolved.

Posted Mar 23, 2022 - 23:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 23, 2022 - 22:57 UTC

Investigating

Customers are unable to create new payment methods using GoCardless or update their existing GoCardless information.

Credit Card and PayPal are still available for payment processing.

Posted Mar 23, 2022 - 22:37 UTC

This incident affected: Payment Processing.