Problems with user profiles loading

Incident Report for Zwift, Inc

Resolved

Maintenance is done, and Zwift should be 100% up-and-running. Thanks, and Ride On!

Posted Mar 19, 2018 - 02:31 UTC

Update

Some of our login servers will be under maintenance over the next 6 hours. Logging in may take longer, but you should still be able to Zwift. We appreciate your patience!

Posted Mar 19, 2018 - 00:43 UTC

Monitoring

Everything is back up and running, profiles are loading properly and we are still monitoring.

Posted Mar 18, 2018 - 17:43 UTC

Update

Users are able to log in and ride, but jerseys, nameplates, flags and profiles are not loading.

Posted Mar 18, 2018 - 16:37 UTC

Investigating

We are currently investigating this issue.

Posted Mar 18, 2018 - 15:15 UTC