GoCardless Maintenance

Scheduled Maintenance Report for Zwift, Inc

Completed

The scheduled maintenance has been completed.

Posted Jul 16, 2022 - 13:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 16, 2022 - 12:00 UTC

Scheduled

We will perform maintenance on a payments processing service that may delay subscription renewals in some regions.

When:
July 16 @ 12:00 UTC (that’s noon, not midnight)
Please use this website to convert to your local time zone.
https://www.worldtimebuddy.com/?qm=1&lid=100,993800,1850147,2147714,2193733,3451190&h=100&date=2022-7-16&sln=12-13&hf=1&c=1832

Expected duration:
~ 60 minutes.

Player impacts:
Impacts subscription payments via direct debit only.
May impact regions outside the UK / EU / US.
Impacts membership renewals only.
New subscriptions are not affected.
Payments using a credit card are not affected.
Payments using iTunes are not affected.

Note: automatic membership renewals scheduled during this window will be processed once it’s completed.

Posted Jul 13, 2022 - 22:57 UTC

This scheduled maintenance affected: Payment Processing.